Online Casino Technical FAQ

In Order to play at the Online Casino Swiss you must first download our FREE software from download page.

The reason why we have a download version casino is because downloading the software to your PC makes the games much quicker and more stable than playing them in you own browser, due to the fact that all the casino graphics and multimedia affects are already installed on your computer, and only small packets of information are transferred between you computer and our servers in Antigua. This makes Online Casino Swiss faster and the gaming experience more fun reliable.

The average download time is 12-15 minutes using a standard 33KBS modem. In cable and ADSL connections download takes no more than 2 minutes. You have to remember that download is only necessary for the first time you play at the casino, after that – the program is available from your computers 'Start' menu and/or your computer's desktop.

exe.

Absolutely Not. You only need to download and install the casino once. The downloaded file is a small file of about 5MB, containing 6 games: Blackjack, Roulette, Craps, Video Poker, Slots and Caribbean Poker. After installing the file, the casino is accessible from your 'Start' menu.

Double-click the icon of the downloaded program, exe. The installation wizard will guide you through the entire installation process.

Windows 2000, Windows 98, Windows NT or Windows 95
Pentium 100MHz
8MB RAM
SVGA Monitor, 256 colors
At least 10MB free Hard Disk Space

For optimal results, set your monitor to high color (16 bit) and 800x600 resolution.

For a Mac version, please write to us at support@scasino for detailed instructions on the installation procedure.

AOL users can use the Online Casino Swiss software with AOL version 3.0 or later.

It is possible that you are trying to enter the DEMO mode casino with a REAL mode username and password or enter a REAL mode game with a DEMO username and password. If you can't log into the casino, please send us your registered name, address, phone number and email to support@scasino and request your username and password, or just call our customer service toll free number at 1-877-297-4594.

If the SWC icon is not on your desktop and you can't remember where you saved it, please follow these steps:

• Click on the START menu at the bottom left corner of your screen.
• Choose 'Find' than 'Files or Folders'.
• Where is says 'named', type 'Online Casino exe' and click 'Find now'.
• The computer will now search for the file.
• If you get a file under the name 'exe' in the bottom with window, it means that the file was found. Double click on it to immediately run it or Right click on mouse button and choose 'Create shortcut' to create a shortcut for it on you desktop.
• If the computer has finished the search and there is no file name in the window, it means that the file was not found. In this case if you do not have another hard drive (except c:) you will have to repeat the download process.